Frequently Asked Questions
Everything you need to know about shopping for your home at Selsey.
How long does shipping take for furniture items?
Delivery times vary depending on the product's availability. Most in-stock items are dispatched within 3-5 business days, while larger furniture pieces may take 2-4 weeks for specialized courier delivery.
What is your return policy?
We offer a 30-day return window for all unused products in their original packaging. Please contact our customer service team to initiate a return and receive a shipping label.
Do you offer assembly services?
Our furniture is designed for easy self-assembly and includes detailed instructions. While we do not provide direct assembly services, we partner with third-party providers in select regions to assist you.
Which payment methods do you accept?
Selsey accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Clearpay for eligible orders.
Are your products covered by a warranty?
Yes, all Selsey products come with a standard 2-year manufacturer's warranty covering structural defects and craftsmanship to ensure your home remains beautiful for years to come.
Can I track my order status?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's portal to monitor your delivery in real-time.